Privacy Policy

• 1. Crisp (Customer Support) We use Crisp to provide real-time customer support through live chat and messaging services. When you contact us via Crisp, your information (such as name, email address, and chat history) may be stored by Crisp to facilitate communication. Learn more about Crisp's privacy practices by visiting their Privacy Policy.
• 2. Supabase (Database Storage) Our platform stores data securely using Supabase. This includes user account information, application data, and service-related records. Supabase follows strict security protocols to safeguard your data. For more details, refer to the Supabase Privacy Policy.
• 3. Vercel (Service Deployment) We deploy and host our application using Vercel, ensuring high availability and performance. While Vercel primarily manages service infrastructure, limited technical data such as IP addresses may be processed to facilitate service delivery. See Vercel’s Privacy Policy for more information.

Data Sharing and Security
We only share personal information with these third-party providers when necessary to deliver our services. Each provider is committed to maintaining data security and compliance with applicable privacy regulations. By using our platform, you consent to the processing of your data by these third-party services as described in this Privacy Policy.

Privacy Act of 1988

Our platform is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth). We comply with the Australian Privacy Principles (APPs), which outline how personal information should be collected, used, disclosed, and stored.

1. Collection of Personal Information We collect personal information only when it is necessary for providing our services. This may include your name, contact details, payment information, and usage data. We ensure that information is collected lawfully, fairly, and transparently.
2. Use and Disclosure We use personal information solely for the purposes for which it was collected, including account management, service delivery, and customer support. We will not disclose your information to third parties unless required by law or with your explicit consent.
3. Data Security We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure through secure data storage and encryption protocols.
4. Access and Correction You have the right to access and update your personal information at any time. If you believe that the information we hold about you is incorrect or outdated, please contact us for correction.
5. Complaints and Inquiries If you have any concerns about how we handle your personal information, you can contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

By using our services, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, in compliance with the Privacy Act 1988.